Tomorrow morning our software vendor will be patching our back end provisioning systems. This will affect multiple customer facing systems including cp.blacknight.com, access to plesk and virtuozzo power panel on Plesk loaded VPSs and potentially other systems. All sites, services... Paul Kelly http://www.blacknight.com

There was an issue with cp.blacknight.com earlier this morning which was preventing users from logging in.Once we became aware of the issue we took action to fix it and it is now working as normal.Hosting services were not affected.... Michele Neylon http://www.blacknight.com

We are currently experiencing issues processing payments via credit card / Laser.We will update you once this issue has been resolved.In the interim we are more than happy to accept payment via Paypal, wire transfer etc.,Apologies for the inconvenienceUPDATE: 2320... Michele Neylon http://www.blacknight.com

We've added a couple of more tutorials to assist users of our shared Windows hosting plans.The new tutorials cover using the File Manager on Windows as well as managing FTP.They may be found in the tutorials section of our site... Michele Neylon http://www.blacknight.com

If you are running a Plesk based VPS DO NOT upgrade to Plesk 9.There are issues with Plesk 9 on our system which may render your VPS unusableSo please do not install Plesk 9 until we give the "all clear"... Michele Neylon http://www.blacknight.com

The domain search function in our online store is currently taking a long time to provide results. We're aware of this issue and working to resolve it as soon as possible, we believe one of the registrars/registrys we use may... Paul Kelly http://www.blacknight.com

We have been informed that Nominet, which is the registry operator for *.uk domains, will be conducting maintenance tomorrow morning from around 8am until 9am.During this time period we will not be able to process any new co.uk domain registrations... Michele Neylon http://www.blacknight.com

Summary: Mail on our new shared hosting platform is not working 100%, there was a change made by Parallels to our control panel systems this morning which should not have affected e-mail but it looks to have had.We're currently working... Paul Kelly http://www.blacknight.com

We are currently investigating some network issues that are having some impact on our network.Sorry if this is vague, but I'm waiting on more concrete information from our technical staffJust be aware that we are looking into it... Michele Neylon http://www.blacknight.com

Our office hours will be slightly reduced next Friday as it's our annual staff party.Instead of closing at 6pm we will be closing at 5pmFurther details on our main blog... Michele Neylon http://www.blacknight.com

When: Monday 8th December @ 18:00 - 19:00What: Atmail (Webmail) UpgradeService hits:The Webmail software is being updated to the latest version. This will only affect users of the new shared hosting system.... Niall Donegan http://blog.moybella.net

Due to a massive jump in the email queue on Ragnell, we've had to disable inbound SMTP while it deals with it. At the current rate, it's probably going to take up to an hour for the queue to get... Niall Donegan http://blog.moybella.net

Unfortunately this site was offline for a good part of this morning.It's not hosted on our main network and we will be looking into changing how we monitor it in the future, as it was down for a lot longer... Michele Neylon http://www.blacknight.com

Summary:At approx 12:10 and 19:06 some customers on 2 web servers on our new system websites were showing mysql errors.We've traced this issue back to a misconfiguration of a vlan interface for a VPN to have the wrong master and... Paul Kelly http://www.blacknight.com

We will be updating the software on our Windows VPS platform on Wednesday evening. This will require each hardware node to be rebooted. As each VPS will need to be manually stopped and started on either side of the reboot,... Mark Brislane http://www.blacknight.com/

The shared server "Rivalin" is currently experiencing issues.Our technical team are aware of the issues and are working on a resolutionUpdate 1720: The server in question has been rebooted and services should be coming back to normal shortly. If anyone... Michele Neylon http://www.blacknight.com

When: Wednesday 19th of November @ 04:00 - 08:00What: Core provisioning system major upgrade from version 2.7 HF05 to 2.8 HF01 (HF means Hot Fix)Service hits:Our CCP (https://cp.blacknight.com) will be down during this maintenance window. All core nodes will be... Paul Kelly http://www.blacknight.com

Our domain order backend experienced issues earlier this evening, however it should now be functioning as normal.... Michele Neylon http://www.blacknight.com

We are currently experiencing some technical difficulties with the nameservers for our older system:ns.blacknightsolutions.comns2.blacknightsolutions.comAny domains set up on these nameservers will not resolve at the moment, however any domains not using these nameservers, but using any of our services will... Tara Callinan http://www.blacknight.com/

One of our older nameservers is causing some transitory issues at present.Our technical team are aware of the issue and are working on a resolutionUPDATE: This issue has been resolved... Michele Neylon http://www.blacknight.com