Blacknight Status Blog

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Service announcements and related posts from the Blacknight technical team Movable Type 4.1
Updated: 2 hours 26 min ago

Bors (81.17.252.40) having issues

Thu, 2008-08-28 12:19
Bors is currently experiencing some issues. We're working to resolve this as soon as possible.Background:Over the few days we've noticed the load on this server being above normal. We're investigating why and we think that the issue is being caused... Paul Kelly http://www.blacknight.com
Categories: Technical Stuff

Three shared mailservers in email blacklists

Thu, 2008-08-28 10:10
Three websites on three different shared servers were compromised by a hacker through weak FTP passwords.  The hacker uploaded a trojan to these hosting packages and so these three servers were placed on anti-spam blacklists.All three website owners have been... Tara Callinan http://www.blacknight.com/
Categories: Technical Stuff

Cp.blacknight.com Maintenance Window Tomorrow Morning

Tue, 2008-08-26 11:27
Our software vendors will be doing maintenance on the control panel tomorrow morning from around 7am to 8am.During this period the control panel at cp.blacknight.com and the online shop will not be available.... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

Joomla Users - Check Your Version!

Sat, 2008-08-23 18:56
If you are using the popular CMS Joomla please make sure that you are running the latest version.Older versions of Joomla are affected by a serious security issue which can lead to your site(s) being compromised and possibly defaced.If you... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

Shared server "Gorlois" is currently down

Tue, 2008-08-19 13:29
This server went down at 13:09 and we're currently working to resolve the issue. Hopefully it'll be back promptly.Update: 13:54There appears to be a disk issue currently. This means that fsck is running on the machine at the moment which... Paul Kelly http://www.blacknight.com
Categories: Technical Stuff

Domain Registration Maintenance

Thu, 2008-08-14 20:25
We have been informed by eNom that they will be conducting maintenance on their backend next Sunday, August 17th 2008.The maintenance window will not have any impact on existing registrations, however we will be unable to process any new registration... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

Panel and Store software upgrades

Wed, 2008-08-13 23:04
Tomorrow morning at 9am Parallels are upgrading our billing software to version 4.3.3 including Hotfix 01. This will result in our Store and CCP being down for a period of time. Services won't be affected during this time.We'll be on... Paul Kelly http://www.blacknight.com
Categories: Technical Stuff

.ie domain registrations taking longer than usual to get registered

Mon, 2008-08-11 17:11
Due to unprecedented demand on our new hosting platform we've a backlog of .ie domain names. This is because many of the domains submitted required further validation manually before we can submit them to the registry.We're working on the store... Paul Kelly http://www.blacknight.com
Categories: Technical Stuff

Windows VPS hardware node reboots

Sat, 2008-08-09 09:58
We're apply window and Virtuozzo updates this morning to some of our windows VPS hardware nodes.It'll take approx 20 minutes for each one to complete reboot and come back up.... Paul Kelly http://www.blacknight.com
Categories: Technical Stuff

Web Services on the Palamedes server temporarily disabled

Fri, 2008-08-08 10:02
Our engineers here have had to bring down the webservice (IIS) on the shared windows server Palamedes (81.17.248.55).  This will cause your website to go down, however all email services will be unaffected.The reason this service has been brought down... Tara Callinan http://www.blacknight.com/
Categories: Technical Stuff

Check Server / Service Status Easily

Wed, 2008-08-06 23:36
If you would like to see what's going on with the server your site is hosted on you now can.We've setup a simple server / service status page which lists most of our shared hosting servers.The various services are polled... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

Support Hours This Weekend

Fri, 2008-08-01 14:22
As this weekend is a bank holiday in Ireland our offices will be closed on Monday.Technical support will be available via the helpdesk as normal.If you have a dedicated server, transit or colocation services please use the "out of hours"... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

Cp.blacknight.com Maintenance Tomorrow Morning

Thu, 2008-07-31 17:08
The VPS control panel will be unavailable for approximately 30 minutes from around 7am Irish time tomorrow morning (August 1st, 2008) while some minor patches are applied to the system.This is to resolve a bug affecting functionality that was brought... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

Software upgrade on cp.blacknight.com

Tue, 2008-07-29 17:40
Tomorrow morning we are upgrading the billing part of our new platform. It should start around 6am Irish Time and last up until around 8am. During this time our CP may be down.This update will fix several bugs we've found... Paul Kelly http://www.blacknight.com
Categories: Technical Stuff

Emergency Maintenance: Shared Windows Server - dinadan

Tue, 2008-07-29 13:24
We are currently experiencing problems with our shared Windows server - dinadan. The issue was caused by Coldfusion not being able to communicate with Access databases. Our Engineers are working to resolve this issue, and we will update here when... Mark Brislane http://www.blacknight.com/
Categories: Technical Stuff

Follow Blacknight Status On Twitter

Mon, 2008-07-28 11:10
If you're using Twitter then please follow our status. At the moment it will update with any posts from our technical blog.... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

VPS Howtos Updated

Mon, 2008-07-28 11:00
We've added some more content to our knowledgebase help you make the most of your VPS.If you'd like to share tips and tricks with other users please feel free to use our forum... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff

Email Delay in the Premium Spam Filter

Tue, 2008-07-22 11:11
Currently there is a slight backlog of email on our Premium Spam Filter cluster.  This is causing a delay in some emails for customers of our Premium Spam Filter service.One of the servers in the cluster is currently experiencing some... Tara Callinan http://www.blacknight.com/
Categories: Technical Stuff

Priamus Webservice Issues

Thu, 2008-07-17 12:35
If your website is located on the Priamus - 81.17.252.160 server then you might experience some short periods of website downtime this morning.  Our engineering team are aware of the issue and are working on resolving it fully as soon... Tara Callinan http://www.blacknight.com/
Categories: Technical Stuff

Enom Reseller Refill Issues

Thu, 2008-07-17 01:17
This only affects eNom resellers.Over the past few days there have been issues with account refills via PayPal. We have been in contact with eNom and they are working with Paypal to resolve the issues.In the meantime please use a... Michele Neylon http://www.blacknight.com/
Categories: Technical Stuff